Entertainment should never become a burden — your well-being and your family's safety are always our top priority.
Covers believes that online entertainment is truly enjoyable only when experienced responsibly. We place the utmost importance on the mental and financial well-being of all our members in Bangladesh. We are committed to ensuring that entertainment never becomes a source of stress, anxiety, or financial hardship.
Playing on our platform should be about entertainment, not a guaranteed source of income. Every bet carries a measured risk and winning is never guaranteed. covers encourages members to play only within their means and with a recreational mindset.
Responsible Gaming is more than just a policy — it is our long-term commitment to every member. We want each and every member to stay happy, healthy, and connected with us for the long haul.
Problematic gaming habits can develop gradually and are often difficult to recognize on your own. Watch out for the following warning signs:
Please Note: If you notice even one of the signs above, pause and take an honest look at yourself. Seeking help is not a sign of weakness — it takes real courage.
The foundation of healthy gaming is setting limits before you start. covers encourages all members to follow the tips below:
Set aside a fixed amount (BDT) each month for gaming and stick to that limit. Never use money meant for essential expenses on gaming.
Decide in advance how long you will spend gaming each day or week. Use a timer, and when your allotted time is up, take a break.
If you've lost a set amount, stop playing for the day. Chasing losses with bigger bets is the worst mistake you can make.
Remember, gaming is just one form of entertainment. Keep it a small part of your life alongside spending time with family, catching up with friends, and pursuing your hobbies.
Covers offers a range of effective tools to help members manage their gaming habits. These features are entirely optional and can be activated at any time by contacting our support team.
You can set a daily, weekly, or monthly deposit cap. Once a limit is in place, you will not be able to deposit beyond that amount.
If you feel like you need a break, you can temporarily deactivate your account for a set period. This cool-off period can range from 24 hours up to 30 days.
If you need a longer break, you can request that your account be fully suspended for a specified period. During this time, access to your account will not be possible.
Decide on a maximum session length before you start playing. Once your time is up, the system will automatically send you a reminder.
Contact our Support Team to enable or update any of these features. We'll process your request promptly and without any questions asked.
Covers strictly prohibits anyone under the age of 18 from using the platform. Age verification is conducted at registration, and identity documents may be requested in cases of doubt.
If there are children or teenagers in your household, take the following steps: keep your account login details strictly private, never share your password with anyone, and always log out after each session. Use a PIN or password lock on your device to prevent minors from gaining access.
If you suspect that a minor has accessed your account, notify our support team immediately. We will act swiftly to take the necessary measures and ensure your account's security.
Gaming should be just a small part of your life. Keep it alongside family, friends, work, health, and hobbies — never let it become the centre of your world. Healthy relationships and regular physical activity go a long way in maintaining your mental well-being.
If you feel that gaming is having a negative impact on your life, talk to a trusted friend or family member. Seeking professional mental health support is equally a brave and wise decision. In Bangladesh, organisations such as Kaan Pete Roi (01779-554391) offer mental health assistance.
Reach out to us for any questions or assistance regarding Responsible Gaming.
Email: support@covers.ws